How To Keep Your Disagreements From Becoming Arguments

The workplace is typically a veritable hodge-podge of different personality and styles.  This tends to lead to passionate discussions about issues that arise in your business.  Being able to manage disagreements is an important skill to keep discussions productive.  Ed Muzio, CEO of Group Harmonics, talks about this very subject on BNET.com. The first step to managing a disagreement is to define what you actually must agree on.  From there Ed gives 5 Building Blocks of Reality to help you manage the conversation. 1. Information-  This is where you lay out facts.  What are the objective aspects of the issue. 2. Situation- This is the context with which the information