It’s Business and It’s Certainly Not Personal
The groundbreaking hip hop group EPMD was onto something when they named one of their albums Business Never Personal. When it comes to confrontation, it’s important to ensure that your conversation does not become personal. Today I am going to outline just a few important points on how to confront and why keeping it business related is important. When it comes to confronting someone about a specific issue my number one rule is to keep it business. What do I mean by keep it business? I mean that no matter what situation I am confronting or person that I am confronting, I am following some of the basic guidelines listed
The Benevolence of Confrontation
I know it’s not often that you hear confrontation referred to as a gift but when used properly it is a powerful management tool. If you are in any type of leadership position, you know there are times when confrontation is essential to your business. So with all the talk about avoiding confrontation, why is confrontation good? We spend a lot of time talking about how to avoid confrontation. On the flip side, we rarely talk about how to confront people to create positive outcomes in the workplace or in your business. We fear confrontation so that we don’t hurt people’s feelings or rock the boat. When it comes down




