Are You Good? How Do You Know?

Are You Good? How Do You Know?

If you saw the movie American Pie 2, you may recall that one of the main characters, Jim, was going to be visited over his first summer of college by his old foreign exchange friend Nadia.  Certain that he was going to have sex, Jim got really excited about it and then got scared when he wondered, “Am I any good?” (I apologize if I have disturbed you with my recall of this movie, I may have seen it one too many times.) Ever had that happen to you in business?  Not the sex but the doubt if you were really as good as you thought you were. This is

Do You Treat Your Clients Like They Are Shopping at Walmart?

Do You Treat Your Clients Like They Are Shopping at Walmart?

Business Owners kill themselves trying to get new clients. In the process of getting new clients they forget how to treat their current ones. The best and cheapest way to market your business effectively is to treat your current clients great, not OK, great. People complain about bad customer service all the time. Walmart is a company that I commonly hear complaints about but people still shop there even though the best way to protest poor customer service is to stop shopping at the place that sucks at service. I actually think that sometimes the person at Walmart who is “helping” me actually hates me but Walmart can get away